Shipping policy

Orders are processed within 1–3 business days.

Estimated delivery times:

* Canada: 2–7 business days
* United States: 3–7 business days
* International: 5–15 business days

Delivery times are estimates and may vary depending on customs clearance and local postal services.

OH MY LASH is not responsible for delays caused by customs, weather conditions, carrier issues, or other circumstances beyond our control.

Once an order has been handed over to the shipping carrier, OH MY LASH is not responsible for packages that are delayed, lost, or stolen during transit.

Customers are responsible for any applicable customs duties, import taxes, VAT, or other fees required by their country.

Once your order has been shipped, you will receive a tracking number by email.